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Tickets & Orders
Buying, transferring, refunds
18 articlesAccount & Profile
Sign in, security, settings
12 articlesAttending Events
Check-in, schedules, access
15 articlesOrganizing
Create & manage events
24 articlesPayments & Payouts
Billing, VAT, payouts
11 articlesPitch Competition
Applying, judging, rules
9 articlesFrequently asked questions
Tickets & Orders
Refunds follow each event's policy, shown at checkout. Where refunds are allowed, open My Tickets, choose the order and select Request refund — approved refunds return to your original payment method within 5–10 business days.
Account & Access
New sign-ups are reviewed by an event admin before activation. You'll get an email the moment your account is approved — this usually happens within 24 hours.
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